All products are original in NEW condition and free of defects unless it stated otherwise

Satisfaction Guaranteed:

Any Purchase is Risk FREE and money back guaranteed1 as long as it complies with our selling policy

Ordering:

• We do not offer direct purchase from our website (do not look for any links) and we ask all participants to contact us within.

• The ordering process is very simple: To purchase any of item from our website please send us e-mail first, requesting device (please include info: Brand, Model or P/N and Quantity) and your zip code along with your shipping service preferences. We'll calculate total amount of purchase and we reply to you with final price for approval.

Returns:

• For your convenience and satisfaction we do accept merchandise return if for any reason it did not meet your expectation and as long as it complies with our return policy

• No returns on manuals or lamps.1

Return Policy:

• If you decide to return your purchase, please notify us within 3 days from package arrival date and make the arrangement for shipping it back.

• All returns must be ship back in same condition as they were sent out.

• All returns must arrive within 7 days period from return approval date.

• Any violation of these terms and conditions are subject to reject returns and/or denied refund.

• We are not responsible for lost or damaged returned merchandise and suggest insuring every package.

• We back up most of our selling items in new condition with 30 days warranty1. Remote devices carry  7 days warranty.

• Please contact us for details prior purchase to verify.

Refunds:

• We will issue the refund for the price of merchandise within 3 days from date of package return and condition of returns meets our requirements. No refund will be issued on S/H.

• If payment was accepted thru PayPal, we reserve the right to keep their service charge fees.

Payment:

• We accept many convenient methods of payments:

• PayPal to support@ravco.us

• Money Orders in mail.

• Checks in mail (subjected to 1 week shipping delay for bank clearance),

• We do not process direct Credit Cards transactions

Shipping2:

• We guarantee shipment within 48 hours after receiving the fund

• We are offering following shipping services: USPS or FedEx. The package will be traceable on-line:

• Tracking number will be provided via e-mail on same day of shipping.

• We can arrange other shipping services, based on buyer preference (please contact us within)2.

Shipping Costs:

• We are offering flat rate S/H charge within 48 states (USPS First Class mail with delivery confirmation) for single RC and single paper book manual.4 *Insurance is optional at buyer discretion for extra charge.

• Other purchases shipping cost will be calculated based on weight, destination address and shipping carrier

• We do charge handing! (small charge depending on destination) 5

EVERYONE IS WELCOME TO PURCHASE ANY available ITEM(s) from our listing!1

Feel FREE to e-mail us with your request or inquiry: support@ravco.us

1Some exceptions apply

2International shipping can be arranged.

3No refund on shipping and handling charge. Return�s shipping cost is the sender�s responsibility.

4 S/H for single RC is set to $8.50. Single paper manual weight under 13 oz. S/H is $6.00 otherwise $7.50. *Insurance purchase is optional.

5Handling fees are $3.00 for USA and $5.00 rest of the World.